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A midieval town in Minecraft

Refund Policy

NO REFUND POLICY

NO REFUND POLICY

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Last Updated: June 3rd 2026

 

Thank you for your purchase from NorthWestTrees Gaming.
 

Due to the nature of digital products, all sales are final. Once a digital product has been purchased, downloaded, accessed, or delivered, we are unable to offer refunds, returns, exchanges, or cancellations.

 

By completing a purchase, you acknowledge and agree that:

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  • Digital products are delivered electronically and cannot be returned.

  • Refunds will not be issued for accidental purchases, change of mind, lack of use, incompatibility with your system, or failure to read product descriptions before purchase.

  • It is your responsibility to ensure that the product meets your requirements before purchasing.

  • We encourage customers to review all product information, system requirements, and compatibility details prior to completing their purchase.​

Exceptions

​We may, at our sole discretion, provide a replacement file or issue a refund in the following circumstances:

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  • The purchased file is corrupted or cannot be accessed.

  • The product delivered is substantially different from the product description.

  • A duplicate purchase was made in error.

 

If you experience any issues with your purchase, please contact us at northwesttreesgaming@gmail.com within 14 days of purchase. We will make reasonable efforts to resolve any technical problems.

Chargebacks

​Customers are encouraged to contact us before initiating a chargeback with their payment provider. Fraudulent or abusive chargebacks may result in suspension of access to purchased products and future services.

Contact Information

​If you have questions regarding this policy, please contact:

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NorthWestTrees Gaming
northwesttreesgaming@gmail.com
https://www.northwesttreesgaming.com

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